Frequently Asked Questions
Some answers to the questions that our customers ask us most often. For any other information do not hesitate to contact us.
Where are you based? Do you have a physical store??
EGEA jewels is proudly based in Italy, the vibrant heart of luxury jewelry and high-quality craftsmanship. Currently, our focus is primarily online to make it easy for customers worldwide to access our creations. While we don't have a physical store, we offer exclusive online shopping experiences and personalized consultations for our clients.
Who manufactures your jewelry?
The design of each EGEA jewels piece is born from the passion and creative vision of co-founder Marco Leone Camillo, a Jewelry and Design Consultant. The physical realization is entrusted to skilled artisans specializing in specific goldsmithing techniques. This collaboration ensures that each piece meets the high standards of quality and originality that define our brand.
How can your jewelry be customized?
EGEA jewels offers a customization service to ensure that each piece fits its wearer perfectly. Whether it's rings, bracelets, or necklaces, we can make modifications to ensure an ideal fit. We invite our customers to contact us to discuss specific size requirements.
What are your jewelry made of? Do you use enamel or resin?
All EGEA jewels pieces are crafted from 925 sterling silver, available in rhodium-plated, burnished, or nickel-free, and hypoallergenic finishes for comfort and durability. The color of our jewelry comes from non-toxic enamel, dried at low temperatures to ensure elasticity and resistance, thus avoiding the risk of chipping. We do not use resin in our coloring processes.
What types of stones do you use, and what are their properties?
The stones used in EGEA jewels are selected for their natural beauty and significance. We prefer hard and semi-precious stones for their aesthetic and therapeutic properties, firmly believing in the power of stones to positively influence mood and well-being.
What is the fragility level of the materials? Is the jewelry repairable?
Durability and quality are at the core of EGEA jewels' philosophy. While we strive to use resilient materials and manufacturing techniques to minimize the risk of damage, we understand that wear and tear can affect the appearance of jewelry over time. We offer a repair and refinishing service for our pieces, underscoring our commitment to sustainability and against "fast jewelry". Our jewelry is crafted to last and be cherished for generations.
